At Genwell, we’re not simply delivering another weight loss programme. Our doctor-guided, holistic approach is designed to support your health in a deeper, more meaningful way – helping you make sustainable changes that last well beyond the number on the scale.
We understand that weight is closely connected to many aspects of health and wellbeing. That’s why our focus isn’t on quick fixes or short-term results, but on providing the right medical care, guidance and ongoing coaching support to help you feel well for the long term.
If you’re considering joining Genwell, here’s what you can expect.
What is Genwell?
Genwell is a health service delivered by doctors and wellbeing coaches who offer a comprehensive weight care programme built around you.
We believe people living with overweight or obesity deserve more than a prescription alone. These are complex, chronic health conditions influenced by factors such as biology, genetics, hormones, sleep, stress, lifestyle and environment. Lasting change happens when all of these areas are considered - not just weight in isolation.
That’s why our approach combines medical expertise with personalised lifestyle and wellbeing support. Where appropriate, medication may form part of your care plan, but it is always just one piece of a wider, carefully guided programme designed to support sustainable, healthy progress.
What does the Genwell weight care programme include?
Support and guidance are woven through every part of the Genwell experience, so you always know where to turn and what to do next. As part of the programme, you’ll receive:
- A dedicated care team. Your own Genwell doctor and wellbeing coach, with additional specialists available when needed – all working together to support your progress safely and effectively
- Practical tools and resources. A wide range of evidence-based resources available through our app and website, offering practical advice, useful information, tips and answers to common questions to support you between appointments
- Convenient medication support. If GLP-1 medication forms part of your care plan, it will be delivered directly to your door in discreet, temperature-controlled packaging, with clear guidance to help you store and use it safely
Who’s in your Genwell care team?
If you join the programme, you’ll be supported by a dedicated team who work together around you.
- Your Genwell doctor: Oversees the medical aspects of your care - reviewing your health history, ensuring treatments are appropriate and safe, guiding dose adjustments where needed, and supporting you with any side effects or concerns. They will also help address areas crucial to weight management including stress, sleep and metabolic health
- Your wellbeing coach: A registered nutritionist or dietician who provides personalised support with nutrition, lifestyle habits and emotional wellbeing. They’ll help you set realistic goals, navigate challenges and stay on track, and are available to answer questions and offer reassurance along the way
What does the weight care programme look like?
There’s no single answer to this question, because every journey is personalised and will change over time. This is a partnership, led by you.
Your health history, lifestyle, goals and challenges all shape the support you receive. Together with your dedicated doctor and wellbeing coach, you’ll build a plan that feels realistic, safe and sustainable – one that can adapt as your needs change.
For some people, the focus may be on medication alongside lifestyle support. For others, it may centre more on nutrition, movement, sleep or emotional wellbeing. Most journeys include a blend of these elements, guided by clinical expertise and ongoing conversations about what’s working for you.
Rather than a fixed programme with a defined end point, Genwell offers continuous, personalised support designed to give you the best chance of long-term success – in a way that fits your life.
Why choose the Genwell weight care programme?
Genwell offers holistic, compassionate care built around a true partnership with you. Our approach goes beyond short-term weight loss, focusing on your overall health, wellbeing and long-term success:
- A partnership approach: We work with you. Your experiences, preferences and goals shape your care, and decisions are made together to ensure your plan feels realistic, supportive and sustainable
- We look at the whole you – not just your weight. Your care considers your overall health and wellbeing, not only the number on the scale. We support you to build lasting habits across areas such as nutrition, movement, sleep and emotional wellbeing
- A dedicated care team. You’ll have your own Genwell doctor and wellbeing coach, giving you the opportunity to build a trusted relationship with experts who understand your journey
- Medication used thoughtfully and responsibly. If GLP-1 medication is part of your plan, you will follow our structured, doctor-led dosing plan that is designed to support effective, sustainable weight loss while minimising side effects. At the same time, your care remains flexible - your doctor can review and adjust your dose based on how you’re responding, and you can request changes whenever you need to
- Doctor-led care for reassurance and safety. As a doctor-led service, we can support people with more complex health needs and ensure your treatment is safe, appropriate and carefully monitored. Your health will always remain our priority
Does everyone get a weight loss injection?
For anyone joining the Genwell weight care programme, the first step will be for you to start an eligibility check online. Your Genwell doctor will carefully assess your medical history, current health and goals to decide whether medicated treatment is appropriate and safe for you.
We understand that many people are interested in GLP-1 medications to help support their weight loss journey. However, your doctor will only recommend it if it’s clinically suitable for you and aligns with your overall care plan.
Your health, safety and long-term wellbeing will always guide the recommendations we make.
What our clinical experts say
Sustainable change doesn’t come from pressure or restriction. It comes from support and flexibility. As Genwell wellbeing coaches, our role is to help you build realistic habits around food, movement and self-care that feel achievable in real life. When someone feels understood and supported, that’s when meaningful progress happens.
Bogomila Tosheva
Key messages
The Genwell weight care programme offers:
- A holistic, partnership approach tailored to your unique journey
- A focus on overall health and wellbeing, helping you build healthy habits that support sustainable, long-term change
- A dedicated doctor and wellbeing coach to guide and support you every step of the way
- Digital support, with an app and website full of practical guidance, tools and resources
- Convenient medication support, with GLP-1 medications delivered discreetly to your door and carefully overseen by your doctor
Genwell reflections
At Genwell we understand the complexity of overweight and obesity, and the factors that affect weight loss. The Genwell programme is built on the belief that weight management is better when people receive comprehensive support and guidance that focuses on long-term, sustainable changes.
And that is our aim – to help you achieve your weight loss goals while building healthy habits across areas like nutrition, movement, sleep and emotional wellbeing, to support you towards a healthier future.