Quick answers to common questions
Mounjaro uses a fixed-dose pen, meaning the dose is set based on your doctor’s prescription. You attach a needle, prime the pen, set the dose, press the pen to your skin, and then press the injection button. The pen clicks when the injection starts and again when it has delivered the full dose. There is no need to pinch or squeeze the skin when injecting, but this may help reduce bruising.
Watch a step-by-step video on how to inject Mounjaro here.
Wegovy uses a fixed-dose pen, which means you don’t need to adjust any settings. You attach a needle, prime the pen the first time you use it, press the safety guard firmly against your skin and press the button. The device will “click,” and a second click will let you know the dose is complete.
Because the pen delivers a set amount of medication, it reduces the chance of dosing errors and makes injections simple, even if you’ve never used one before.
Watch a step-by-step video on how to inject Wegovy here.
You may be suitable for treatment if your BMI is between 25–30 kg/m² and you have been unable to lose weight by any other method previously, or you have at least one weight-related health condition, including the following:
These can include:
- High blood pressure (hypertension)
- Abnormal cholesterol or lipid levels (dyslipidaemia)
- Heart disease
- Stroke
- Peripheral vascular disease
- Heart failure
- Non-alcoholic fatty liver disease (NAFLD) or fatty liver disease (also known as MASLD)
- Pre diabetes
- Type 2 diabetes
- A history of gestational diabetes
- Polycystic ovarian syndrome (PCOS)
- Obstructive sleep apnoea
- Chronic back pain (persisting or recurring pain lasting over three months)
- Osteoarthritis of the hip or knee
- Acid reflux (GORD) requiring regular medication
- Chronic obstructive pulmonary disease (COPD)
- Asthma
- Current smoker
- Or are from a high-risk ethnic group as above
Your doctor will review your full health profile to determine whether treatment is appropriate and safe for you.
We want everyone using Genwell to feel listened to, respected, and cared for. If something hasn’t met your expectations, please tell us. Your feedback helps us improve and keeps patients safe.
We treat all complaints fairly and without discrimination. Making a complaint will not affect your care.
How to raise a concern
You can share feedback or raise a concern at any point during your care with us. If something hasn’t gone as expected, our priority is to listen, understand what happened, and support a fair resolution as quickly as possible.
You can contact us in whichever way feels easiest:
Head of Customer Service: Sabina Manolache
Email: support@genwell.co.uk
In-app chat: Start a conversation with your wellbeing coach or doctor and tell us about your concern
If we’re unable to resolve your concern informally (by the end of the next working day), we will guide you through the next steps and explain how to raise a formal complaint.
What you can do to help us
To investigate quickly, please include:
- Your name and date of birth
- The date of the consultation or issue
- What happened - in your own words
- What outcome you would like
What happens next
- We will acknowledge your message and, where possible, aim to resolve concerns at the earliest stage. An informal resolution means a concern or complaint that is successfully resolved by the end of the next working day
- All informal complaints will be recorded and reviewed in line with organisational procedures to support learning, patient safety and service improvement
- Where this is not possible, we will confirm we have received your complaint within 3 working days and tell you who is handling it
- We will then review and investigate your complaint. We will carefully review records, speak to the team involved and review your case at our monthly clinical service meeting. A senior clinician will review all medical concerns.
- We will provide updates every 10 working days to keep you informed about progress and any next steps (this will include details of the date of the clinical service meeting at which your case will be reviewed)
- Once the investigation is complete, we will send you a written response.
- If helpful, we can also arrange a follow-up conversation to discuss any remaining concerns
If we identify a patient safety concern, we act immediately and prioritise your care.
If you are still unhappy
We hope to resolve concerns together. If the concern cannot be resolved, you have the right to request an independent review of your complaint. We will provide details of the external complaints resolution service and how to access it.
Managing persistent or unreasonable complaints
In rare situations where complaints become repeated, abusive, or unreasonable, we may manage communication through a single point of contact and set appropriate boundaries in line with our complaints policy.
You can cancel your medication up until your prescription has been approved by our medical team.
Once your prescription has been authorised, your order will be processed by the pharmacy and cannot be cancelled. This is because prescription medications are prepared specifically for you and must follow strict UK regulations.
This includes the Consumer Protection (Distance Selling) Regulations 2000, under which prescription medicines are exempt from standard cancellation and return rights. As outlined in Regulation 13, this applies to goods that are “made to the consumer’s specifications or clearly personalised or… liable to deteriorate or expire rapidly.”
If your order is due to be processed that day or has already been processed, it will not be possible to cancel. However, you can still cancel your subscription in the app under ‘More’ > ‘Manage subscription’ to stop any future deliveries.
We understand it can feel frustrating if something isn’t quite right with your medication. Our clinical team is here to listen, answer your questions, and help you feel confident and comfortable with your treatment. If anything is worrying you, or you’d simply like reassurance, we warmly encourage you to reach out.
Your programme includes doctor-prescribed medication, ongoing support from your dedicated doctor, and ongoing support from your wellbeing coach.
This combined approach ensures you’re supported medically, physically, and behaviourally, so you can achieve lasting results with confidence.
At Genwell, your safety and long-term health come first. Every treatment plan is carefully reviewed by our clinical team to ensure it’s appropriate for you.
Here’s how it works:
1. Eligibility check and onboarding
After submitting your medical questionnaire, you’ll be invited to download the Genwell app.
In the app, you’ll be asked to:
- Verify your profile by uploading a photo of your ID (with name, date of birth, and photo clearly visible), as well as a full-body photo (for clinical review, wearing fitted clothing)
- Provide details of any current or previous GLP-1 treatment (if you are switching from another provider and would like to continue on a higher dose than the starting dose)
- Share supporting information for any relevant health conditions
2. Clinical review
A doctor will then review your information within 24 working hours.
- If approved, your prescription will be prepared and dispatched within the nextworking day
- If we need more information, we’ll contact you via in-app chat
- If your photos don’t meet the clinical requirements, we’ll get in touch and guide you through re-uploading them
- If treatment isn’t suitable, we’ll explain the decision clearly
Once your medication arrives, you’re ready to start your journey. You can do this before your first doctor appointment if you feel comfortable, or can wait until after your appointment. Inside your delivery, you’ll find a QR code linking to clear, step-by-step guidance to help you get started. You’ll also find information in the patient leaflet included with your medication.
We recommend booking your first doctor appointment early, so you have the opportunity to discuss your treatment and ask any questions.
Yes. If you’re already on treatment, we can support you in continuing with Genwell. To safely prescribe your treatment, we will need a few details regarding your current treatment and you’ll be asked to upload relevant documents when you start your journey on the app.
Our clinicians will need a proof of previous prescription not older than 8 weeks, clearly detailing your full name, treatment, dosage and date of prescription. This can be a previous approved prescription document or delivery confirmation email as long as it shows that the order has been confirmed and contains all the above details. A picture of medication box label containing the above details will also be accepted.
We want to support as many people as possible on their journey towards a healthier life. When completing your health review, please provide as much detail as possible about your medical history.
Your doctor may ask for supporting information to ensure your treatment is appropriate. This may include:
- A Summary Care Record (provided by your GP)
- Evidence of a medical condition (eg a screenshot from the NHS app)
- Blood test results, such as cholesterol or HbA1c (diabetes), if relevant
- Copies of prescriptions for any related medications
Once you reach your goal, your Genwell team will work with you to decide the next steps.
This may include:
- Reducing your dose
- Stopping treatment
- Continuing on a lower maintenance dose
We strongly recommend discussing this with your doctor to choose the safest and most appropriate option for your long-term health.
Your dedicated doctor is here throughout your journey to ensure you are on the right medication, dose and plan for you. If you have any questions or concerns, you can book an appointment via the ‘Team’ section in the app. To ensure we are prescribing safely, you’ll need a doctor consultation at least once every 12 months. To get the most from your plan, we recommend booking an appointment in every 3 months; we strongly recommend attending these and discussing how your treatment is going. If you are experiencing side effects, changes in health conditions or have any medical concerns please get in touch with your wellbeing coach via the in-app chat.
Your wellbeing coach is here for your day-to-day support. They offer guidance regarding nutrition, movement, relationship with food and overall wellbeing. You can message them anytime in the ‘Chat’ section of the app, or book sessions via the ‘Team’ section the app.
Start by completing your eligibility check on our website. Once submitted, you’ll be invited to download the Genwell app to continue your onboarding.
In the app, you’ll be guided to upload your photo ID and any required information. This step is important – your doctor can only review your details and confirm whether treatment is right for you once your onboarding is complete.
As soon as everything is in place, your Genwell doctor will carry out a full review and guide you on the next steps.
You will log into the app using the email address registered to your account. The first time you log in, you’ll receive a one-time security code by email. You will only need to sign in with a code once.
To update your name, email address, or phone number, please contact our support team at support@genwell.co.uk. If you need to change your name, you will be asked to provide supporting documentation (eg a marriage certificate or other official record).
You can change your delivery address in the app under ‘More’ > ‘Delivery address’.
Your order will usually arrive within 24 hours of dispatch by our pharmacy. Once your order has been sent, you’ll receive a Royal Mail tracking link by email. Orders are processed Monday to Friday. Orders placed over the weekend will be processed the following week. Delivery times may be slightly longer in remote areas.
You can track your order by using the tracking number provided in the dispatch email. If you have any questions or concerns please contact support@genwell.co.uk.
No. Our service is currently only available to UK residents due to regulatory requirements.
In the slight chance that your order arrives damaged, please contact us as soon as possible at support@genwell.co.uk and include photos of the parcel. Our team will assist you.
Genwell is a monthly subscription service. Your medication is delivered every 28 days in line with your Genwell dosing plan, ensuring continuity of care. You will be charged at the start of week three in your dosing cycle so your next delivery arrives on time.
Your doctor will review your treatment every 28 days before issuing your next prescription. We’ll send you a reminder in advance so you can review your next dose and request any changes if needed.
You will have the opportunity to let your doctor know whether you would like to adjust your medication each month (up to the 21st day of your monthly cycle). You can do this in the app under ‘Orders’ > ‘Change dose’, where you can provide additional information for your doctor to review.
We understand that sometimes you may need to change your delivery date, eg due to travel or other commitments. To do this please get in touch with one of our team members at support@genwell.co.uk or through the in-app chat.
Please be advised that you can only delay your order by a maximum of 7 days (ie 2 weeks from the last injection). You will not be able to amend the day of your order if the order has been already processed, or if it’s due to be processed that day.
You can cancel your subscription at any time in the app under ‘More’ > ‘Manage subscription’. You will receive a confirmation email once this has been completed.
Please note, you will not be able to cancel your order if it is already being processed or is due to be processed that day. All future orders will be cancelled.
We recommend speaking with your doctor or coach beforehand to ensure you feel confident about your next steps.
Genwell takes a holistic, doctor-led approach to weight care. Your subscription covers more than medication – it includes a connected package of care designed to support you throughout your journey.
Your monthly payment covers a complete package of care designed to support your progress safely and sustainably.
This includes your prescribed medication, doctor consultations as part of a broader, ongoing care model, and dedicated support from your wellbeing coach to help you build sustainable habits around nutrition, movement and lifestyle.
Together, this connected approach ensures you’re supported at every stage, not just with medication, but with the guidance and care needed for lasting results.
The monthly price may increase if your medication dose changes during the programme. Higher doses have a higher medication cost.
No. Our service is designed to combine medical supervision, advice, and coaching support alongside treatment. For safety and effectiveness, the medication is only provided as part of the full programme including consultations.
We accept major credit and debit cards and Google Pay.
You can see the cost of your next order in the app under the ‘Order’ section. This will clearly state the dose and cost of your next order.
If you need clarification regarding a payment, please get in touch with our support team at support@genwell.co.uk and we’ll be happy to help.
You can update your payment details in the ‘More’ section of your app, under ‘Payments’.
If we have agreed to issue a refund for one of your orders, please allow 5-10 business days for the funds to be returned to your original payment method.
For individuals from certain ethnic backgrounds, health risks linked to weight can occur at lower BMI levels. Because of this, you may be eligible for treatment if your BMI is 25 kg/m² or above, even without additional conditions, if you are from one of the following groups:
- South Asian (e.g. Indian, Pakistani, Bangladeshi, Sri Lankan)
- East or Southeast Asian (e.g. Chinese, Japanese, Korean, Thai, Filipino, Vietnamese)
- Black, African, Caribbean or Black British
- Middle Eastern or North African (MENA)
This approach reflects established clinical guidance and helps ensure earlier, more appropriate support. As always, your doctor will assess your individual health and circumstances before confirming a treatment plan.
It happens more often than you might think. If you realise shortly after leaving, you may be able to arrange a prescription at a pharmacy where you are, but availability varies and may depend on local regulations. If that’s not possible, your care team will help you decide whether to skip the dose entirely or adjust your next dose timing.
Missing a single weekly dose generally won’t undo your progress. The key is not to double-dose later. Your team will help you get back on track safely and calmly.
Yes. GLP-1 pens are safe and legal to travel with. Keep them in your hand luggage, ideally in their original packaging, along with alcohol wipes and needles if your device requires them. The cargo hold can get very cold, which may damage the medication, so avoid packing them in checked baggage.
Most people continue dosing on their usual weekly day using local time. If you're crossing time zones or taking a long-haul flight, your clinician can help you adapt your schedule without affecting the effectiveness of your treatment.
If a pen cracks, leaks or is damaged, don’t inject from it. This could give you too little or too much medication. Try to take a photo of the damage and keep the pen aside– your doctor may be able to reassure you or advise on whether the remaining medication is still safe.
Most manufacturers offer replacements for faulty pens, and your care team can help you arrange this. In the meantime, your doctor will guide you on whether to take your next dose as normal or adjust your schedule slightly.
GLP-1 medications are sensitive to temperature. If a pen gets too warm (for example, left in a hot car or in direct sunlight) or too cold (accidentally frozen), the medication may become less effective or unsafe to use. Sometimes the liquid will look cloudy or have particles, but other times it may appear normal even if damaged.
If you think your pen has been exposed to extreme temperatures, don’t use it yet. Contact your care team, who can help you determine whether it’s still safe or if you’ll need a replacement. These accidents happen often, and your team will guide you calmly through the next step.
Some medications, particularly those affecting blood sugar or digestion, may need dose adjustments when combined with GLP-1 medications. Examples include insulin, certain diabetes medications, or drugs that slow the gut function. Supplements, herbal remedies and over-the-counter medicines can also interact in subtle ways. Always tell your doctor about anything new you’re taking. They will review your full list and make sure everything remains safe, balanced and appropriate.
If you stop treatment, your hunger signalling gradually returns to its previous pattern. This often means appetite increases and some weight regain is likely. This isn’t a failure; it’s a normal biological response as your hormones return to baseline.
If you decide to stop, your care team will help you taper safely, support you with lifestyle strategies and explore alternatives if needed. Some people stay on treatment long-term, some take breaks, and others move to a lower maintenance dose. There isn’t one “right” approach, just the one that fits your health needs and preferences.
At Genwell, we also focus on preparing you for long-term success beyond medication. Throughout your programme, we help you build sustainable habits, strengthen your relationship with food, and improve your overall metabolic and emotional health. Our goal is to equip you with the confidence and skills to maintain progress, reduce reliance on medication over time and feel healthier and more in control.
If you’re only a few hours away from your usual time, it’s generally fine to take the dose. GLP-1 medications have a long half-life (they stay active in your body for many days), so small timing differences rarely cause issues. If you’re more than 24 hours early or late, the guidance will differ based on your medication, dose and exact timing. In these situations, contact your care team. They’ll guide you on whether to take the dose, skip it or adjust your schedule. The goal is to keep you safe and your dosing rhythm steady.
GLP-1 medications are started at a low dose to help your body adjust comfortably and minimise side effects. While original clinical trials increased the dose on a fixed monthly schedule over several months, at Genwell, we take a more personalised approach. Your dosing plan is tailored to you, and your Genwell doctor will monitor how you’re responding and adjust the pace as needed.
Some people find the starting dose is the right dose for their body. For others, the dose may be increased gradually to strengthen appetite regulation and support steady, sustainable results. This step-by-step approach is intentional – it prioritises safety, comfort and long-term success. We believe there is no “one way for all” – your body guides the timing.
Most people experience gradual, steady weight loss over the first 6 to 12 months. Clinical trials show average losses of around 10 to 15% of body weight with GLP-1 medications, and even higher with combined GLP-1/GIP treatments, though individual responses vary.
Many people also notice benefits beyond weight loss, such as quieter food noise, more stable energy, reduced cravings, better mobility and improvements in overall physical and emotional wellbeing.
Your long-term results depend on your biology, the medication you’re using, how your dose progresses and the habits you build alongside treatment. Your care team will help you set realistic expectations and support you through natural plateaus or changes in pace.
Everyone responds to GLP-1 medications at a different pace. Some people feel a noticeable drop in hunger right away, while for others it’s more gradual, especially at the early, lower doses. Early doses are intentionally gentle so your body can adjust without overwhelming side effects.
The medication is still working even if you don’t feel dramatic changes yet. Appetite usually continues to shift as your dose increases or as your body becomes more sensitive to the hormone over the first few weeks. If you’re unsure whether you’re responding, your care team can help you track subtle changes like slower eating, longer fullness or reduced snacking urges.
Used needles should be placed in a sharps container or a secure, puncture-resistant container (like a thick plastic bottle with a screw top). This protects you and others from accidental pricks. Avoid throwing needles into regular household waste or recycling.
If you don’t have a sharps container, your pharmacy or local council can provide one.
Once your sharps bin is full, disposal options depend on where you live. In the UK, common options include:
- Returning it to a local pharmacy – some pharmacies offer sharps bin collection or drop-off services. It’s best to check with your pharmacy first, as availability varies
- Local council collection services – many councils provide clinical waste or sharps collection. You can find details on your council’s website. Registration may be required, and some councils charge a small fee
- Designated drop-off points – some healthcare settings, such as GP surgeries, hospitals or specialist recycling centres, accept sharps bins for safe disposal
If you’re unsure which option applies to you, your wellbeing coach can help you find the safest and most convenient way to dispose of your sharps locally.
Unopened pens should be kept in the fridge, but never frozen. Once you start using an injection pen (or with certain brands, once you remove it from the fridge for the first time), it can usually be stored in the fridge or at room temperature (below 30°C) for a limited period – check the instructions for your specific medication.
Avoid leaving the pen in hot environments like cars, direct sunlight or near radiators, as heat can reduce effectiveness. If you’re unsure whether it has been kept at a safe temperature, your wellbeing coach can help you decide whether it’s still usable.
For optimal benefit, it’s recommended that you inject on the same day each week. However, you can change your weekly injection day if needed. We would generally recommend moving your injection day by one day each week, but this can be discussed with your care team. If the doses are too close together, you will risk experiencing more severe side effects. Once you’ve made the change, you can continue on your new weekly schedule.
Your wellbeing coach can help you plan the shift so it aligns with your routine. Many people adjust their day when they start building confidence and want a more convenient weekly rhythm.
No, GLP-1 medications work the same whether you inject in the morning, afternoon or evening. The key is consistency. These medicines release slowly over the week, so the exact time of day isn’t important as long as you take them on the same day each week.
Some people choose a time that fits naturally into their routine, for example, Sunday evening or Monday morning. If you find it easy to forget medications, pairing your weekly pen dose with an existing habit (like brushing your teeth or finishing breakfast) can help you stay on track. You can also use simple tools like a phone alarm or a calendar reminder.
As long as you’re injecting into the recommended areas, you’ll be injecting into the correct layer (the subcutaneous fat). The needle is short and designed specifically for this purpose; you can’t accidentally “go too deep.”
If you feel a small pinch or nothing at all, both are normal. If you ever feel unsure, your doctor can check your technique via a photo or video call for extra reassurance.
The recommended injection sites are the tummy (avoiding a 5cm area around the belly button), the front of the thighs or the back of the upper arms. These areas have a soft fatty layer just under the skin, which is where the medication works best.
You should rotate injection sites to reduce tenderness or irritation and help the medication absorb correctly. Either rotate between the different body areas each week, or use different spots within the same area. There’s no “best” area – choose whichever feels comfortable and easy to reach.
Yes– Mounjaro pens require priming before every injection. This ensures the pen is fully ready and will deliver your exact dose. Priming takes just a few seconds and helps avoid underdosing or incomplete injections.
To prime, follow the pen instructions until you see a small drop of medication appear at the needle tip. You can repeat this up to three times if needed. If you still don’t see a drop, change the needle and try priming again. If no drop appears after that, contact your wellbeing coach for support before injecting.
If you’re ever unsure whether you’ve primed the pen, it’s safest not to guess. Check in with your wellbeing coach first – they’ll help you decide the best next step so you can dose safely and confidently.
Yes, but only once - the first time you use each pen. Priming removes any tiny air bubbles and ensures the device is delivering medication properly. Once primed, the pen is ready to use each week until it’s empty. If you’re unsure whether you’ve primed it correctly, your care team can help you double-check. It's a quick, simple step that becomes second nature after the first couple of injections.
Because you’re treating a condition influenced by biology, not just behaviour. Appetite, cravings and weight are shaped by hormones, genetics, sleep, stress, medications and even gut-brain signalling. GLP-1 medications help correct some of these underlying imbalances, giving your body a fairer starting point.
Using medication is not a weakness or shortcut – it’s a responsible, evidence-based choice. Just as we use medication for chronic conditions like asthma or high blood pressure, using medical support for obesity is both appropriate and compassionate.
Obesity is now widely recognised as a chronic, relapsing condition because the body actively works to maintain higher weight levels. After weight loss, the body increases hunger hormones, lowers fullness signals and may slow metabolism – changes that make keeping weight off extremely difficult through willpower alone.
This biological defence system is why many people “regain” weight despite sustained effort. Understanding obesity this way, as a chronic condition, removes blame: it recognises that biological and hormonal forces are at play, and that medical support is appropriate and often necessary.
Current research shows that these treatments are safe for extended use in many people. Studies demonstrate ongoing benefits in appetite regulation, blood-sugar stability, cardiovascular health and overall wellbeing. While very long-term data (beyond several years) is still being collected, the evidence so far is reassuring.
As with any long-term treatment, regular monitoring is important. Your doctor will review your symptoms, progress and comfort, and arrange blood tests if helpful. If the balance between benefits and side effects changes at any point, your plan can be adjusted – you’re never locked into one approach.
Food noise is the constant thoughts about food– thinking about eating when you’re not hungry, feeling drawn toward snacks, or having ongoing back-and-forth with yourself about what or when to eat. It can feel exhausting, and many people don’t realise how loud it was until it finally starts to quieten.
GLP-1 medications help reduce this noise by strengthening your natural fullness signals and calming the parts of the brain that drive cravings.
For many people, food noise becomes much quieter – sometimes almost disappearing. Others still notice occasional background thoughts about food, but they feel easier to meet. Stress, emotions and sleep quality can still influence hunger levels, so it’s normal for food noise to rise and fall a little.
If food noise still feels loud, it doesn’t mean you’re doing anything wrong. You may simply need more time, a different dose, or some additional support around habits, emotions or routines. Your wellbeing coach is here to help you understand what’s going on and guide you toward feeling more in control.
GLP-1 and GIP are both hormones that help manage appetite and blood sugar, but they work on different receptors in the body. GLP-1 focuses mainly on reducing appetite and slowing digestion. GIP supports insulin release and also influences how your body stores and uses energy. Some medications (like Mounjaro) combine both hormones in one injection, allowing them to work together on multiple appetite and metabolic pathways.
For some people, this dual action leads to stronger appetite reduction and more steady weight loss. For others, a GLP-1 alone (like Wegovy) is more than enough. Your doctor will match the medication to your health needs, past experiences, and how sensitive you may be to side effects.
Small, practical adjustments can make a big difference. Many people find it helpful to eat slowly, choose bland foods, drink ginger or peppermint tea, and take small sips of fluids throughout the day. Cold foods are sometimes easier to tolerate than hot meals.
If nausea is affecting your daily life, don’t push through it alone. Your doctor may recommend dose adjustments, slower escalation, or medication to help settle your stomach. Side effects are often manageable, and you deserve to feel comfortable.
Some people experience diarrhoea, especially during the adjustment period or after eating foods that don’t sit well with their slower digestion. It usually settles on its own as your body adjusts.
If diarrhoea lasts more than a few days, causes dehydration or is accompanied by severe stomach pain, contact your wellbeing coach. They can help determine the cause and guide you toward supportive steps.
GLP-1 medications are used for both diabetes care and weight management. They have been prescribed for diabetes for over 20 years and have been specifically approved for weight management over the past decade. Semaglutide is branded as Ozempic for diabetes treatment and Wegovy for weight management. In the UK, tirzepatide is branded as Mounjaro and is used for both diabetes and weight management.
Although these medications act on similar biological pathways, the dose, strength and treatment goals are different. In diabetes, the main aim is to control blood sugar and improve insulin resistance. In weight management, the focus is on regulating appetite, reducing food noise and improving long-term metabolic health (how well your body manages and uses energy).
It’s important to know that you are not just “taking a diabetes drug" but a well-researched, licensed treatment that targets the hormonal pathways involved in obesity. This is an evidence-based therapy designed for people who need support with hunger, cravings and weight regulation.
Yes. If you feel your current dose is not working well for you — whether that means side effects are difficult to manage or you feel ready to progress — you can message your Genwell doctor at any time to discuss adjusting your dose. All changes are reviewed and approved by a clinician before being applied to your next supply.
GLP-1 medications – like Mounjaro (tirzepatide) and Wegovy (semaglutide) – are prescription treatments that mimic a natural hormone that your body releases after eating. This hormone helps regulate appetite, stabilise blood sugar and signal to the brain that you’re full. In people living with overweight or obesity, this signalling system often doesn’t work as efficiently, which can make hunger feel stronger, more frequent or harder to manage.
By strengthening these signals, GLP-1 medications help reduce food noise and cravings, so eating feels calmer and more manageable. This isn’t about willpower — the treatment works biologically, changing how hunger is felt in the body. For many people, this brings a real sense of relief: meals feel easier, snacking urges soften, and decisions around food become clearer and far less draining.
Yes, but in moderation. Because you may be eating less, alcohol can affect you more quickly, and it can also worsen nausea or dehydration. Many people find that they feel the effects sooner than they expect.
If you choose to drink, go slowly, sip water alongside it and avoid drinking on an empty stomach. If alcohol makes you feel unwell or disrupts your digestion, it’s fine to cut back while your body adapts.
Progress can be measured in many ways, not just on the scale. Some people track changes in appetite, energy, sleep, fitness or mood. Others notice improvements in clothes fitting differently, feeling calmer around food, enjoying social events more, feeling happier being in photos, or being able to do activities that were harder before.
You don’t need to track everything. Choose whatever feels useful, positive and motivating for you. Your wellbeing coach can help you identify goals that matter to you and find simple, supportive ways to notice and celebrate your progress without adding pressure.
When it comes to weight loss, how you nourish your body matters more than how much you exercise. Exercise alone is rarely the main driver of significant weight loss, and it’s normal if your progress has felt difficult in the past despite being active.
However, movement is still incredibly valuable for your physical health, mental wellbeing and long-term success. Many people find that once their appetite feels calmer on GLP-1 treatment, moving more becomes easier and more enjoyable.
It’s also important to know that weight loss, by any method, can lead to loss of muscle and bone as well as fat. Because GLP-1 treatments can lead to substantial weight loss, this is something we actively plan for. Combining steady, healthy weight loss with regular strength-based exercise and adequate protein intake helps protect muscle and bone, supports strength and energy, and prioritises quality of health over speed of weight loss.
Your wellbeing coach can help you find a level and type of movement that feels realistic, supportive and sustainable for your body, not overwhelming or punitive.
GLP-1 medications are not safe to use during pregnancy. If you are planning to become pregnant, your treatment must be stopped at least two months before trying to conceive to allow the medication to clear from your system. If you become pregnant while taking GLP-1 medication, you should stop treatment immediately and inform your GP as soon as possible.
Seek urgent care (via NHS 111 or A&E) if you experience symptoms such as:
- Severe or persistent vomiting
- Dehydration (very dark urine, dizziness, fainting)
- Severe abdominal pain
- Symptoms of an allergic reaction (such as swelling, difficulty breathing, or hives)
These situations are rare, but it’s important to get checked promptly if they occur. When in doubt, it’s always safer to seek medical attention – you are never overreacting when it comes to your health.
Very rarely, GLP-1 medications have been associated with more serious conditions such as pancreatitis, gallstones (often related to rapid weight loss rather than the medication itself), or NAION, a rare eye condition. Your clinician reviews your medical history carefully before prescribing and continues to monitor you to minimise these risks.
Some people may also notice hair thinning or loss of muscle mass over time. These are usually linked to weight loss itself, reduced calorie intake or low protein and activity levels, rather than being dangerous side effects. Your care team can support you with nutrition, protein intake and strength-preserving movement to reduce these risks.
If anything feels unusual, worrying or different from what you expected, contact your care team early. Most side effects are manageable when addressed promptly, and adjustments can usually be made. Support is always available — you don’t have to decide alone what’s “serious enough” to ask about.
Our clinical team supports your overall health, not just weight management. They can help address related conditions and keep a close eye on your wellbeing.
Begin by pausing and noticing the feeling driving the urge to eat – boredom, stress, sadness, overwhelm or anything else. Naming the emotion can help you identify what it is you need. Take a drink of water and then try a soothing action that meets that need: a short walk, a stretch, a warm drink, texting a friend or taking a few calming breaths.
Emotional eating isn’t a failure – it’s a coping strategy your brain learned over time. Your wellbeing coach can help you build more tools to lean on when feelings become strong.
Changes in weight, appetite, energy and confidence can sometimes shift family or social dynamics. This doesn’t mean anything is wrong — it simply means you’re changing, and the people around you are adjusting too. Partners, friends or family members may need time to understand your new routines, your different relationship with food, or the new boundaries you’re setting around health and self-care.
Some relationships become stronger as you feel more confident, more energised or more able to participate in activities you enjoy. Others may bring up unexpected feelings — for example, if someone is used to you eating in a certain way, sharing certain routines, or relying on food for comfort together. These shifts can feel unfamiliar at first, but they are a normal part of personal change.
It can help to talk openly with loved ones about how you’re feeling and what you need. Simple explanations — such as wanting calmer appetite signals, needing more structure around meals, or choosing habits that support your health — can ease misunderstandings. Sometimes reassurance is enough; other times, small boundaries or new routines can make relationships feel more balanced.
Your wellbeing coach is here to help you navigate any emotional changes or tensions that arise. You don’t have to manage these shifts alone. Relationship adjustments are a common part of this journey, and support is available to help you feel grounded, connected and understood as you move through them.
You can choose to continue, adjust your plan at any 4-week stage. There’s no long-term commitment – your treatment works around you.
Judgement can feel hurtful, especially when you’re making a responsible choice for your well-being. Often, people comment from a place of outdated beliefs or misconceptions.
If you feel comfortable responding, you might say: “I’m using a clinically-recommended treatment that supports my health.” If not, a simple change of subject or boundary (“I’d prefer not to talk about my medication”) is perfectly valid. Your decision is personal and medically legitimate.
Progesterone is an important part of HRT and can be given in different forms. When taken orally, progesterone may not be as effective for four weeks when starting on Mounjaro (tirzepatide) or Wegovy (semaglutide), and for the four weeks after each dose increase. It is important to discuss the simple alternative options with the team that prescribes your HRT. These include either different ways of delivering progesterone or different doses.
Yes– nausea is one of the most common early side effects, affecting at least 1 in 10 people using these treatments. It typically happens because digestion slows and your stomach takes longer to empty. This can feel unfamiliar, but usually improves as your body adapts to the medication or the dose.
Eating smaller meals, sticking to light foods (like yoghurt, soups or toast) and avoiding rich or greasy meals can help. If nausea becomes difficult or persistent, your wellbeing coach can offer personalised advice, suggest anti-nausea strategies or adjust your dosing schedule.
Titration is the process of gradually increasing your dose over time to help your body adjust to the medication and minimise side effects. You start on a low starting dose and move up through set dose levels at regular intervals — typically every 4 weeks — until you reach the dose that works best for you. Your Genwell doctor oversees each step and will only progress your dose when it is safe and appropriate to do so.
Food is closely tied to comfort, reward and stress relief. When your appetite changes, emotional patterns around food may shift too. You may notice feelings more clearly without the familiar habit of eating to cope – and that can feel strange or unexpected at first.
This is normal. Your wellbeing coach can help you explore alternative ways to soothe stress, celebrate successes or unwind. Emotional changes are part of the process and don’t necessarily mean anything is wrong – they can mean you’re learning new ways to take care of yourself.
Emotional eating patterns don’t disappear overnight, even when physical hunger shifts. It’s completely human for emotions, stress, boredom, or long-standing habits to influence eating at times. For some people, these patterns feel supportive in certain moments; for others, they can start to feel less helpful and noticing that is often the first step towards change.
Talking with your wellbeing coach can help you understand your triggers and find kinder, more supportive ways to respond, such as grounding techniques, planned routines or alternative forms of comfort. You’re not expected to manage this on your own. Emotional shifts are a normal part of the process, and support is here whenever you need it.
Comments about your weight – even well-intentioned or positive ones – can feel intrusive, uncomfortable or overwhelming. You may not want attention on your body, or you may prefer to focus on how you feel, your health or your habits rather than numbers. It’s also common to feel unsure how to respond, especially if the changes in your body feel personal or are still new to you.
People often comment because they’re curious, surprised or trying to be encouraging, but they may not realise how their words land. You’re allowed to protect your emotional comfort and set boundaries that feel right for you. Some people find it helpful to gently redirect conversations with phrases like:
- “I’m focusing on my health and how I feel, not the number.”
- “I’d prefer not to talk about my weight, but thank you for caring.”
- “I’m working with my healthcare team and feel supported – that’s what matters most.”
- “I’d love to talk about something else.”
If comments bring up mixed feelings, that’s completely normal. Weight changes can feel vulnerable, and attention from others can amplify that. Your wellbeing coach can help you explore why certain comments feel difficult, strengthen your boundaries and build responses that feel natural and empowering for you
Because the medication slows digestion, food moves through your gut more slowly. At the same time, your appetite may be smaller, which can mean you naturally take in less fibre and fewer fluids — both of which can contribute to constipation.
This doesn’t mean anything is wrong – it’s simply your body adjusting to a new digestive rhythm. Gentle changes help: drink plenty of water, include fibre gradually (like oats, vegetables and fruit), and add movement into your day. If you go several days without a bowel movement or feel uncomfortable, your care team can suggest safe remedies or adjust your dose.
Tiredness can happen because your body is adapting to changes in appetite, digestion and overall energy regulation. Eating smaller meals or drinking less can also contribute. This is especially common during the first few weeks or after dose increases.
Most people find that their energy improves once their body adjusts. Staying hydrated, eating small, balanced meals and keeping a gentle movement routine can help. If you feel persistently exhausted, speak with your care team so they can rule out other causes and adjust your plan.
Feeling tired in the early stages of treatment is common. Your body is adjusting to new appetite signals, and you may be eating less than usual while your stomach adapts. Shifts in hydration, digestion and blood sugar can also temporarily affect your energy levels.
Most people find their energy improves within a few weeks. Eating smaller portions more regularly, having balanced meals, staying hydrated and keeping a steady sleep routine can help support this transition. If tiredness persists or feels severe, reach out to your wellbeing coach – they can help identify what’s contributing and guide you toward the right support.
GLP-1 medications are recommended when someone meets specific medical criteria concerning their weight and medical profile, and when there are no contraindications, such as pregnancy, a history of pancreas inflammation or certain rare medical conditions. Your doctor reviews your medical history and current health to ensure the medication is appropriate and likely to be helpful.
If GLP-1 medications aren’t suitable, that doesn’t mean you’ve done anything wrong – it simply means your body needs a different approach.
There’s no requirement to start exercising immediately. In fact, the early weeks are often best spent adjusting to your new appetite signals and learning how your body feels on the medication. Some people feel more tired at first, and forcing exercise during this phase can feel discouraging.
As your energy settles, gentle movement is encouraged to support your overall wellbeing, things like walking, stretching, or light activity. You don’t need a strict routine. The goal is to build activity slowly and kindly, in a way that supports your body rather than overwhelms it.
Yes, life happens, and it’s perfectly reasonable to need a break. You might be travelling, unwell, adjusting to new routines or emotionally overwhelmed. Pausing is a valid choice, and your care team will support you through it. When you’re ready to restart, you may return to the previous dose or step down to a lower one for comfort. Your care team will help you restart safely and calmly, without judgement or pressure.
It’s normal to feel unsure after an injection, especially in the early weeks. If you didn’t hear the usual “click,” didn’t see the indicator move, or removed the pen too soon, you may not have received the full dose. The most important thing is not to inject again immediately, as this could lead to a double dose.
Instead, make a note of what happened and contact your care team. They’ll help you work out whether enough medication was delivered and whether any dose adjustments are needed. Don’t worry– situations like this happen often and can be safely managed with guidance.
Vomiting or diarrhoea can reduce how well your oral contraceptive pill is absorbed, which may make it less effective. If this happens while taking GLP-1 medication:
- Follow the missed pill guidance for your contraceptive pill
- Use additional non-oral contraception (such as condoms) while symptoms continue
If you’re unsure, speak to your GP or your Genwell care team.
No, GLP-1 medications aren’t recommended during pregnancy or while trying to conceive. They should be stopped at least 2 months before actively trying. If pregnancy is a future goal, it’s completely fine to use GLP-1 medications now. Many people lose weight before pregnancy to improve fertility and health.
That’s completely okay. Many people begin their activity journey while on treatment, and starting from scratch is nothing to worry about. Begin with low-impact movements like short walks, gentle stretching, or seated exercises if needed.
Your body will adapt as you build confidence and strength. Your wellbeing coach can help you set comfortable, realistic starting points and celebrate every small step. Progress is measured in how you feel– not in speed or intensity.
Many people notice reduced hunger or quieter food noise within the first 1-3 weeks, while others feel changes more gradually; both patterns are completely normal. Appetite changes usually appear before weight changes because the treatment works on hunger signalling first.
Weight loss tends to be steady and gradual, often becoming more noticeable between 8-12 weeks. Your pace isn’t a reflection of your effort–it reflects your body’s individual biology. You are not “behind” if your progress feels slow at the beginning–your body is simply settling into its new rhythm.
Social meals can feel different when your appetite changes. Eating smaller portions, slowing down, or choosing lighter options is completely fine. Most people won’t notice, and even if they do, you can say something simple like: “I’m just listening to my body today.” If you'd like further support around setting boundaries in social situations, then your wellbeing coach can support you.
If you’re worried about nausea, it can help to choose foods you know you digest comfortably and avoid large, rich meals. Over time, you’ll get better at navigating events in a way that feels natural and stress-free for you.
This medication slows the rate at which your stomach empties. When food stays in your stomach longer, your brain receives “fullness” signals earlier in the meal. However, this can also create mild bloating or a heavy sensation after meals. This is a normal and expected effect of the medication – and it’s a major reason many people find their appetite easier to manage.
To reduce discomfort, try eating smaller portions, chewing well, and pausing during the meal to check if you’re already full. Foods that are lighter and easier to digest– like soups, yoghurt, eggs or soft grains– often feel more comfortable until your body adapts.
Sleep plays a major role in appetite regulation, metabolism and emotional resilience. When you’re sleep-deprived, hunger hormones rise and fullness hormones fall, which can make cravings feel stronger, even while you’re on treatment.
Getting good-quality sleep helps stabilise appetite signals, supports steady energy and strengthens mood. Prioritising rest allows your body to respond more smoothly to the medication and makes the whole journey feel easier, more predictable and more sustainable.
Most people don’t need to track calories because the GLP-1 medication naturally reduces appetite and food noise. Eating becomes more intuitive, and your body signals fullness more clearly. Strict tracking can sometimes add unnecessary pressure.
That said, some people enjoy tracking for structure or insight. If you do choose to track, your wellbeing coach can help you do it gently, without it becoming stressful or rigid.
It’s common for people to misunderstand GLP-1 treatment, especially if they still see weight as a matter of willpower instead of biology. Their reactions usually come from a lack of knowledge, not judgment of you. You’re making a thoughtful, medically-guided decision based on your own health needs. If you choose to share, you can keep it simple: “This is a medication that helps regulate appetite, and I’m using it under medical supervision.” But it’s also fine to say very little. Your health decisions belong to you, not anyone else.
As your appetite changes and weight reduces, your body may naturally lose some muscle along with fat. Strength training helps protect your muscle mass, which is important for metabolism, balance, mobility and long-term weight management.
You don’t need complicated routines – even 2–3 short sessions per week of simple movements (like squats, wall push-ups or lifting light weights) can make a meaningful difference. Your wellbeing coach can help you develop a plan that feels safe and achievable.
Your treatment is personalised based on your health profile, goals, and how your body responds. We adjust your plan as you progress.
Because your appetite may be smaller, choosing nutrient-dense foods helps ensure your body gets what it needs, even with reduced portions. A helpful guide is to aim for meals that include:
- Lean proteins (fish, tofu, chicken, beans)
- Nutrient-rich vegetables in a variety of colours
- Fibre-rich carbs (whole grains, vegetables, fruit)
- Healthy fats (nuts, seeds, olive oil)
- Plenty of fluids
It’s not about being restrictive. Focus on foods that make you feel well and can digest comfortably.
Because your stomach empties more slowly and your fullness signals are stronger, your comfortable portion size may naturally change. Eating slowly and stopping when you feel comfortably full helps prevent nausea.
If you find you’re eating so little that you feel tired or unwell, your wellbeing coach can help you adjust your routine and may suggest your dose is changed. They can also help tailor meal ideas to your preferences and symptoms.
Weight loss can bring big changes – in routine, identity, confidence and relationships. Even positive change can feel destabilising, especially when long-standing habits shift. Plus, reduced emotional eating can bring feelings to the surface that were easier to avoid before.
Feeling overwhelmed doesn’t mean something is wrong – it could just be reflex adjustments to a new phase of your life. Your wellbeing coach can help you understand these emotions, process them safely and make sure the emotional side of your journey feels just as supported as the physical one.
Some GLP-1 medications, such as Mounjaro (tirzepatide), can affect how well oral contraception (like the combined pill or mini pill) works. When starting treatment, and for four weeks after each dose increase, oral contraception may be less reliable. During this time, you should use additional non-oral contraception, such as condoms, to reduce the risk of pregnancy.
Motivation often dips when progress is less visible, and that’s completely normal. Instead of focusing solely on weight, it can help to notice other changes: improved food control, better sleep, steadier mood or more confidence in social situations.
Setting realistic, compassionate goals — like walking a little more, cooking a simple meal or getting consistent sleep — can help rebuild motivation in a gentle, sustainable way. Your wellbeing coach is also here to offer perspective, encouragement and support during times when motivation naturally rises and falls.
From your first dose to long-term maintenance, you'll have access to our support team via messaging whenever you have questions or concerns.
High-fat, rich or very sweet foods take longer to digest, and when digestion is already slower, they can sit heavily in the stomach. This may lead to nausea, bloating or a feeling of discomfort after eating.
Your body may naturally shift toward lighter meals, such as lean proteins, vegetables, whole grains and fresh foods. This isn’t about restriction – it’s about comfort and how your digestion responds to treatment.
GLP-1 medications can reduce not just hunger but also thirst, which means some people naturally drink less without noticing. Because digestion slows, your gut also needs adequate hydration to keep things moving. When fluid intake drops, it can lead to headaches, dizziness, fatigue or constipation.
Staying hydrated supports smoother digestion and overall well-being. Small, regular sips throughout the day, rather than big drinks all at once, can help keep your body in balance, especially in the first few weeks of treatment.
If you find it hard to drink enough, try using a reusable water bottle, adding flavour (like lemon or sugar-free squash) or setting small reminders. Foods with high water content, like fruit, soups and yoghurt, also contribute to hydration.
If symptoms like dizziness, dark urine or dry mouth appear, increase fluids and contact your wellbeing coach. Dehydration is common and very manageable once you know what signs to look out for.
At Genwell, we follow a structured, doctor-led dosing plan designed to support effective, sustainable weight loss while minimising side effects. Rather than rushing dose increases, we allow more time at each stage of treatment, particularly with medications like Mounjaro. This gives your body time to adjust, helps you feel more comfortable, and supports steady, confident progress.
You won’t need to reassess your plan every month unless something needs to change. At the same time, your care remains flexible - your doctor can review and adjust your dose based on how you’re responding, and you can request changes whenever you need to.
This reflects our person-centred approach to dosing: using the lowest effective dose to achieve results safely, with your long-term health in mind.
There’s no exact rule that works for everyone, but a good guide is to aim for pale-yellow urine. For most adults, this ends up being around 6 – 8 cups (1.5 – 2 litres) a day. You may need more on hot days or if you’re active or feel constipated.
If drinking large amounts feels uncomfortable during treatment, split it into smaller, more frequent sips. Flavoured water, herbal tea or diluted squash can make it easier if you don’t enjoy plain water.
Not everyone needs supplements, but because you may be eating less, it’s important to make sure you’re getting key nutrients. A general multivitamin can be helpful, especially if your meals are small or repetitive.
Your wellbeing coach can review your dietary patterns to advise what’s appropriate. Supplements can support your health, but they’re not a replacement for balanced meals.
Small habits make a big difference. Try keeping a consistent sleep schedule, lowering screen use in the hour before bed, and creating a relaxing bedtime routine such as reading or taking a warm shower. Avoid large meals close to bedtime, as digestion is slower and you may feel uncomfortable when lying down.
If sleep issues persist – such as difficulty falling asleep, waking often, or feeling unrefreshed – your care team can help identify contributing factors and suggest tailored strategies.
Children don’t need detailed explanations. If needed, a simple, reassuring message like “I’m taking medicine to help my body feel healthy and strong” is usually enough. Focus on health, energy and wellbeing – not weight or appearance – so the message is positive and supportive.
Avoid labelling foods or bodies as “good” or “bad,” as children are very sensitive to these cues. Keeping conversations simple and matter-of-fact helps them feel secure and prevents unnecessary worry.
You should reach out any time a side effect feels worrying, persistent or is affecting your ability to eat, drink or function comfortably. Symptoms like ongoing nausea, vomiting, constipation, diarrhoea or stomach pain deserve attention – even if they seem mild at first. They can affect at least 1 in 10 people using GLP-1 treatments.
If something feels off, don’t wait. Early support prevents minor issues from becoming bigger ones. Your care team is here to guide you with kindness and without judgment, and no concern is ever too small to mention.
Start with whatever feels manageable and enjoyable. For many people, this includes walking, cardio, yoga, swimming or strength training. What matters most is finding movement that feels right for you, in whatever form that takes. When movement is enjoyable and supportive, it’s more likely to become part of your life in a sustainable way.
When you feel ready, adding simple strength exercises, like bodyweight movements, resistance bands or light weights, can help maintain muscle mass as you lose weight. Small, consistent steps are more effective than forcing something you don’t enjoy.
A Genwell doctor will regularly review your progress, assess your current dosage, and make any necessary adjustments to your treatment plan.
Each pen has a built-in indicator that tells you when the dose has been fully delivered. You may hear a second click, see a countdown window finish, or watch a small plunger reach the end, depending on the device. Holding the pen in place for 5-10 seconds after the signal is essential to ensure you receive the full dose.
If you remove the pen too early, you may not get the intended amount of medication. If you’re unsure whether the dose was complete, reach out to your care team–they’ll help you decide what to do next safely.
Weight loss naturally slows at times. This is usually a sign that your body is adjusting, not that the medication has “stopped working.” Hormones fluctuate, digestion can shift, and life patterns change. Plateaus are a normal part of long-term weight management and happen to almost everyone on treatment..
Your wellbeing coach can help you look at the bigger picture – your dose, eating patterns, hydration, movement and stress levels– to understand what’s happening. Slower phases are normal and don’t mean you’re doing anything wrong. You are still progressing, even when the pace changes.
Changing long-standing eating patterns and habits can stir up old emotions, self-criticism or impatience. It’s important to remember that this journey isn’t just physical– it’s deeply emotional too. You are learning to relate to food, your body and yourself in a new way, and that takes time.
Self-kindness means noticing when your inner voice becomes harsh and gently shifting toward understanding instead. Celebrate small wins, acknowledge your effort and give yourself grace when things feel harder. Your wellbeing coach is here to support you and remind you that you deserve compassion at every stage of this journey.
Yes, there are several ways to learn more about your eating patterns, and your wellbeing coach is a great place to start. They can help you explore what feels helpful for you, without adding pressure or judgement.
Some people find it useful to track food intake, while others find tracking stressful or time-consuming; both responses are completely valid. There’s no requirement to track unless it genuinely supports you. Other approaches that some people find helpful include:
- Keeping a simple food or wellbeing journal, noting meals, fluids and how you felt afterwards
- Taking photos of meals can make it easier to reflect without detailed logging
- Using a continuous glucose monitor (CGM), if recommended, to better understand how blood sugar responds to food, sleep or stress.
These tools can help you notice patterns–such as which foods help you feel satisfied, energised and well nourished–rather than focusing on numbers alone. You don’t need to do everything. Choose the approach that feels supportive and sustainable for you.
Your wellbeing coach can help you reflect on what you notice and use those insights to build habits that support fullness, nourishment and long-term wellbeing.
Vomiting can happen, especially during the first few weeks or when you move up a dose. It’s often triggered by eating too quickly, eating large meals or choosing foods that feel too heavy for your slower digestion. The most important step is staying hydrated – take tiny sips of water, oral hydration solutions or diluted squash.
If you can’t keep any fluids down for several hours or if vomiting becomes severe, contact your wellbeing coach or urgent care.
Loved ones sometimes worry simply because they don’t fully understand how the medication works or how closely you’re supported. You can reassure them that GLP-1 medications are evidence-based, widely used and safely monitored by your doctor and wellbeing coach. It may also help to explain a bit of the biology — that these treatments work by regulating appetite hormones, calming food noise and helping your body send clearer, steadier hunger and fullness signals, rather than forcing weight loss in an unsafe way.
Sharing why you chose treatment – such as wanting calmer appetite signals, better health, more confidence or a more manageable relationship with food – can also help others understand your decision. Your wellbeing is a shared goal, and having supportive people around you can make a meaningful difference in your journey.
GLP-1 medications work on three major areas: the brain, the stomach and the pancreas.
In the brain, they strengthen the pathways in the hypothalamus that help you recognise when you’ve had enough to eat. This naturally quietens the constant thoughts about food and reduces the urge to snack between meals.
In the stomach, they slow down how quickly food empties. This means food stays in your stomach for longer, helping you feel full and satisfied after smaller portions.
They also support the pancreas in keeping blood sugar levels steadier, which helps prevent the spikes and dips that can trigger sudden hunger or cravings.
Together, these effects – slower digestion, clearer fullness signals and more stable blood sugar – help your body settle into a more natural, comfortable rhythm with food. Most people don’t feel “restricted” – they simply feel less driven by hunger.